Power Mind — Support & Privacy

Your voice stays yours.

Who operates Power Mind

Power Mind is provided by BIT LAB / Andrzej Kwiatkowski. Contact: [email protected].

Recordings and microphone access

The microphone is used only when you record. Audio, titles, notes, categories, and favorites are stored on your device. Power Mind does not upload or transcribe them. The app and widget share a local container for the selected affirmation’s title, playback state, daily counts, and goal. No recording content is shared with analytics.

Optional analytics

Usage analytics is off by default. If you consent in Settings, PostHog Cloud in the EU processes predefined events such as completing onboarding, saving a recording, starting a session, listening for at least two minutes, and opening the Pro screen. These events may include a random app identifier and device/app information. They help improve the product and are not used for advertising tracking. Audio, affirmation text, notes, and filenames are never sent. No session replay or screen recording is enabled. You can withdraw consent in Settings; this stops future analytics collection. Analytics data is retained for no longer than one year. Contact us to request information, access, or deletion; locating an anonymous installation’s events may require its identifier. You may also lodge a complaint with your data protection authority.

Feedback and support

If you voluntarily send feedback, we process the email address and message you provide so we can respond. The feedback service uses Cloudflare infrastructure, including D1 storage in the EU, and Gmail for support delivery. A daily, non-reversible hash derived from the requesting IP address is used only for abuse prevention. Successfully delivered submissions are removed from D1 after no more than 90 days; support email may be retained as needed to handle your request and meet applicable obligations. Feedback is not used for marketing.

Purchases

Apple processes payments, offer codes, and refunds. Power Mind checks Apple-verified transactions to determine whether Pro is unlocked. We do not receive your payment-card details. Apple’s privacy policy and App Store terms apply to its services.

Backups and external audio

Device or iCloud backups may include local app data according to your Apple settings. Power Mind does not access or identify audio playing in other apps.

Retention and deletion

Delete recordings individually or from Settings. Removing the app and its data removes its local recordings. Contact emails are used to handle your request and retained only as needed for support and applicable obligations.

This website

This support site uses no advertising cookies or product analytics. The hosting provider processes ordinary request data necessary to serve the page. We update this policy when our practices change.